Crypto FAQ
Gain deep crypto insights and accelerate growth with our AI-powered analytics. Make data-informed decisions to deliver outstanding results.
Your security is our top priority. Anchor Bitrow uses bank-grade encryption, two-factor authentication (2FA), and cold storage to protect digital assets. We adhere to stringent financial regulations in Belgium and undergo regular audits. Funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step tutorials and 24/7 support
- Practice risk-free with a virtual funds demo
- Automated tools that handle the heavy lifting for you
- Start with as little as and learn as you trade!
Bank card withdrawals are typically processed within 1-3 business days in most regions. Crypto withdrawals to external wallets are usually completed in under 30 minutes. Processing times may vary depending on your bank and verification status.
We monetise through premium features and volume-based partnerships with exchanges, not user fees. There are no hidden fees - you’ll always see the exact transaction amount before confirming.
Yes, Anchor Bitrow is available in most countries worldwide (98+ and growing). Simply select your country during registration to confirm availability and view local payment options. We adhere to all local regulations to ensure your trading is secure and compliant.
- AI-driven recommendations - Receive tailored coin suggestions matched to your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals – Real-time buy and sell alerts for leading cryptocurrencies
24/7 support is available through live chat or by email at info@anchor-bitrow.com. For urgent issues, our average response time is under 15 minutes.
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Licensed Service
- Registered with [FinCEN, FCA, and CySEC]
- Regular audits by independent auditors
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Country-Specific Rules
- Automatic geo-compliance: Our platform complies with your country's laws
- KYC verification is required where mandated
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Your Funds Are Safeguarded
- Bank-level security (as with your online banking)
- 95% of assets are held offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA or SWIFT – 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct crypto transfers (BTC, ETH, USDT — 0% fees)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For any inquiries, please contact our partner broker directly. If you don’t yet have an account with a trusted brokerage partner, let us know and we’ll help you get set up. If you encounter any issues with your trading partner’s support, contact us and we’ll work to resolve the situation.
Support Hours
Our customer service team is available 24/7 without interruption. On the rare occasion immediate access isn’t possible, you can be confident our support specialists will respond to your request as quickly as possible.
